CHC52015 Diploma of Community Services

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Diploma of Community Services

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

The CHC52015 Diploma of Community Services (Case Management) is one of Australia’s top community care and case worker courses, for anyone who wants to have a career a community care sector as a case worker.

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This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Students undertaking this course can apply it to many potential job outcomes, including:

  • Community Services Manager
  • Community Services Case Manager
  • Centre Manager
  • Family Support Worker

College requires the following criteria to be met.

  • Must be 18 years of age or older at the time of course commencement
  • Must demonstrate English proficiency with an IELTS score of 5.5  or a PTE score of 42.
  • Prospective students may be asked to undertake an LLN assessment or enrolment interview prior to acceptance.

In addition,

  • Applicants should have basic computer and MS Office skills (Word, Excel and PowerPoint)
  • This course will be delivered over 78 Academic weeks of full time study and a maximum of 8 weeks of holidays and breaks.
  • Training is based on face-to-face classroom delivery, including interactive classroom teaching, roll plays and tutorials.
  • Assessment will usually commence in the session following delivery. As this is a competency based program, assessment continues throughout the program until the participant either achieves competency in the assessment tasks or a further training need is identified and addressed. Students will be required to perform in a range of assessment tasks including and not limited to: Written Assignment, Demonstration, Role Play, assignment and Project.
  • It is expected that the program would be less in duration for students who have completed components that can be identified by the Recognition of Prior Learning (RPL), and/or Credit Transfer.
  • To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

RPL /Credit Transfers

The recognition of prior learning (RPL) pathway is appropriate for candidates who have previously attained skills and knowledge from outside the formal education and training system and which includes work and life experience.

Credit transfer is a process that provides students with agreed and consistent credit outcomes for components of a qualification based on identified equivalence in content and learning outcomes between matched qualifications.

Students may apply for RPL or Credit transfers for any unit in which they can successfully demonstrate competency.

Core units

  • CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
  • CHCLEG003 Manage legal and ethical compliance
  • CHCMGT005 Facilitate workplace debriefing and support processes
  • CHCPRP003 Reflect on and improve own professional practice
  • CHCCOM003 Develop workplace communication strategies
  • CHCCCS007 Develop and implement service programs
  • CHCDIV003 Manage and promote diversity
  • HLTWHS004 Manage work health and safety

Elective units

  • BSBTWK502 Manage team effectiveness
  • BSBFIM501 Manage budgets and financial plans
  • CHCCCS004 Assess co-existing needs
  • CHCMHS001 Work with people with mental health issues
  • CHCCSM004 Coordinate complex case requirements
  • CHCCSM005 Develop, facilitate and review all aspects of case management
  • CHCCSM006 Provide case management supervision
  • HLTAID014 Provide advanced first aid
  • **BSBWOR403 Manage stress in the workplace
  • Manage legal and ethical compliance
  • Manage work health and safety
  • Manage and promote diversity
  • Develop workplace communication strategies
  • Manage team effectiveness
  • Manage budgets and financial plans
  • Students will need to successfully complete all units in this course to receive certificate of CHC52015 Diploma of Community Services.
  • Learners who partially complete the qualification will receive a Statement of Attainment for the units in which they are deemed competent.

Please read our privacy notice, learners’ handbook & fee schedule before booking or paying any fee By booking and paying the course fee, you confirm that you agreed to our course terms and conditions.

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